Chrysler, under its parent company Stellantis, is issuing a recall for more than 338,000 Jeep Grand Cherokee vehicles. The recall stems from a ball joint issue that could potentially lead to a loss of control by the driver, raising the risk of a crash, according to a notice from the National Highway Transportation Safety Administration (NHTSA).
Scope of the Recall
The recall specifically targets 338,238 vehicles across the 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee models.
The problem lies with the separation of the upper control arm ball joint and steering knuckle, which may cause the wheel to fall outward. This defect could result in a sudden loss of vehicle control. The vehicle control arms are crucial components that link the wheel hub and steering knuckle to the car's frame.
Actions Being Taken
To address this safety concern, Chrysler dealers will replace the upper control arm pinch bolts at no cost to vehicle owners. Chrysler aims to begin sending out notification letters to vehicle owners by April 12, 2024.
As of now, there have been no reported accidents or injuries related to this recall issue.
Contact Information for Owners
Owners of the affected Jeep Grand Cherokee models can reach out to FCA US, LLC customer service at 1-800-853-1403 for more information. Chrysler's number for this recall is 10B. Additionally, owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov. The official NHTSA recall notice, numbered 24V13200, provides further details on this safety recall.
