People are Asked for PIN When Opening Messenger: How to Remove It

Written by Henrik Rothen

Mar.25 - 2024 9:44 AM CET

It's part of Messenger's latest security update.

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Recently, users of Meta's renowned communication platform, Messenger, have encountered a change that has puzzled many. Upon opening the app, either through a web browser or on a mobile phone, users are met with a message prompting them to enter a PIN code to sync their conversation history.

This new request has caught several users off guard, as there previously was no requirement for such a security measure, and only a small portion of users had set up a PIN code before.

The addition of this security feature results from Meta's decision to implement end-to-end encryption for all conversations in Messenger from this past December. This update ensures that only the participants in the conversation can view the messages, enhancing privacy by keeping unauthorized individuals out.

However, the enhanced security makes accessing chat history on different devices more cumbersome. The required PIN code is now the key to Meta's Secure Storage, a solution that stores the encrypted conversations in the cloud.

While it appears that entering the PIN code is a requirement, it has been found that messages can often be accessed without actually entering the code, raising questions about the real significance of the PIN code for accessing messages.

For users wishing to set up or change their PIN code, Meta has made the process relatively straightforward through the Messenger app:

  1. Open the Messenger app on your mobile,

  2. Tap on the three horizontal lines in the top left corner,

  3. Select the gear icon in the top right corner of the window that appears,

  4. Find and select "Privacy settings and security",

  5. Under this, choose "End-to-end encrypted chats",

  6. Tap on "Secure storage",

  7. Select "Reset PIN code", and enter your new PIN code.

With this security update, Messenger users are encouraged to pay extra attention to their privacy settings and consider setting up a PIN code to ensure seamless access to their encrypted conversations across devices.

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