Damaged plane takes off unnoticed as crew misses critical signs

Written by Jeppe W

Nov.10 - 2023 9:27 AM CET

Photo: Shutterstock.com
Photo: Shutterstock.com

Trending Now

Traveling by air is usually a mix of excitement and routine, but sometimes, a flight turns into an unforgettable ordeal, transforming it into 'the flight you never wanted.'

Such was the case for passengers aboard an Airbus A321 that took off from London's Stansted Airport, destined for Orlando International Airport, on what began as a typical journey but soon morphed into a nerve-wracking experience.

The aircraft, carrying nine passengers and 11 crew members, faced an unusual situation right from takeoff. Unknown to those on board, four of the cabin windows were severely damaged, including two that were completely missing.

The damage was reportedly caused by high-powered lights used during a filming event the previous day, a factor overlooked during pre-flight inspections.

One of the damaged windows from the aircraft

Discovery at 14,000 Feet

The flight had barely reached an altitude of 14,000 feet when the first signs of trouble emerged.

Passengers began to notice the aircraft was noisier and colder than usual, deviations from the norm that were initially brushed off as minor inconveniences. However, as the journey progressed, the situation worsened, and the cause of the disturbance became apparent.

The loadmaster, a crew member responsible for the safe loading and unloading of cargo, was the first to investigate the "increased cabin noise."

Their discovery was alarming: a cabin window with a seal flapping in the wind. Recognizing the severity of the situation, the loadmaster immediately informed the flight crew.

Emergency Response

The flight crew, upon learning of the damaged window, made the critical decision to halt the aircraft's ascent and initiate an emergency landing.

They maintained a lower altitude and reduced airspeed while the situation was further assessed. As a precaution, passengers were instructed to remain seated with their seatbelts fastened, bracing for potential use of oxygen masks.

The aircraft made a safe return to Stansted Airport after a total flight time of just 36 minutes. Once on the ground and with passengers safely disembarked, the crew conducted a thorough inspection.

This revealed the shocking extent of the damage: two missing window panes and others severely compromised. The incident prompted a runway inspection, where shattered pieces of the outer pane were discovered.

Watch the 3 best tricks to deal with turbulence on a plane, revealed by a pilot, here:

Most Read