Air Canada has announced that it is investigating an incident where a passenger aboard a Toronto-Dubai flight opened a cabin door before takeoff and fell onto the tarmac at Toronto's Pearson Airport.
The passenger was treated by emergency medical personnel.
According to Air-Journal France, Air Canada, the incident occurred on Monday on flight AC056 while the plane was at the boarding gate.
The airline stated that the passenger had boarded the Boeing 777-300ER at Toronto's Pearson International Airport normally but instead of taking his seat, he headed towards the opposite end of the plane and opened the door.
Air Canada reported that the passenger was injured (without further details on the extent of the injuries) after falling onto the tarmac. Emergency services and police were called to the scene.
It is not known if he had to be taken to the hospital for additional care, but it is conceivable since, according to Boeing, the 777-300ER is 18.6 meters tall and the plane's door is about six meters above the ground.
The flight, which was set to carry 319 customers, eventually took off with a 6-hour delay.
"We can confirm that all our boarding and cabin operation procedures were followed," Air Canada stated.