You Should Know This Before July 31 if You Have a Samsung: Your Data Might Be Deleted

Forgot about your old Samsung account? Starting July 31, millions of users could permanently lose their photos, apps, and data.

What’s Happening on July 31?

• Samsung will delete all inactive accounts that haven’t been used in 24 months
• This is a move to improve data security
• Your data will be permanently deleted – no recovery possible

What Does “Inactive Account” Mean?

• You haven’t signed in to your Samsung account for 2 years
• You haven’t used any Samsung service during that time
• Phones, tablets, and other devices are all affected

What Will Be Deleted?

• Saved photos and videos
• Apps and app data
• Account settings and personal information
• All data linked to the account

What Can You Do?

• Sign in to your Samsung account no later than July 31
• Use any Samsung service like Galaxy Store or Samsung Cloud
• Do this for every account you own

Important for Former Samsung Users

• Did you switch from Samsung to another brand?
• Still have important data in your old Samsung account?
• Then you risk losing everything unless you log in before the deadline

Samsung Will Send Warnings

• You’ll get an email if your account is at risk
• The email will include a last chance to reactivate your account
• But it’s your responsibility to act in time

Expert Recommendations

• Back up all your important data
• Check which Samsung accounts you still have – and use them
• Set a reminder before the deadline so you don’t forget

Act Now – Don’t Wait

• Have you used Samsung in the past couple of years? Then you’re safe
• Have old accounts lying around? Then check and reactivate them today
• After July 31, it’s too late – and your data will be gone for good