Asger Risom
In some situations, doing what feels instinctive can actually put lives at risk.
Millions of drivers will take to UK roads in the coming weeks, but not every journey will go to plan. As traffic increases, experts are warning motorists to understand exactly what to do if their vehicle breaks down — especially on motorways.
Rising risks
An AA survey found that only 82% of drivers would call for help on a smart motorway, despite the dangers posed by live lanes and the lack of a hard shoulder. Motoring experts say uncertainty over the rules is leaving drivers exposed.
Lee Caroline, a vehicle specialist at car recycling firm LJC Autospares, says many motorists still believe they should always leave the car after a breakdown. That advice, he says, does not apply in every case.
When to stay put
There are specific circumstances where remaining inside the vehicle is the safest option.
“Staying in your seat with the belt fastened is the safest option if the car stops in a live lane and you can’t move left. If you can’t reach the hard shoulder, keep the hazards on and call 999,” Caroline says.
He adds that the same advice applies on smart motorways and for drivers who cannot safely exit the vehicle.
“For disabled drivers who can’t exit safely, remaining inside the vehicle and speaking to emergency services is the right action. On smart motorways, if the car comes to a halt away from the verge, staying put and phoning 999 immediately is the safest option that keeps you out of danger.”
General breakdown advice
When it is safe to leave the vehicle, Caroline says calm decision-making is key. Drivers should steer as far left as possible, exit through the left-hand door, and wear high-visibility clothing where available.
Lights also matter. “When visibility is low, sidelights make the car easier to spot,” he says, particularly on rural or poorly lit roads.
Once in a safe position, contacting a breakdown provider reduces time spent near moving traffic. Drivers should stand well away from the vehicle and never between it and the road.
Road-specific guidance
On conventional motorways, leaving at the next junction or stopping at a service area is safest. If that’s not possible, pulling onto the hard shoulder and waiting behind the barrier is advised. Emergency roadside phones can help pinpoint your location.
On smart motorways without a hard shoulder, drivers should aim for an emergency refuge area marked by orange SOS signs and use the emergency phone provided.
On country roads, hazard lights and pulling over as far as possible can help alert other drivers, with waiting well off the road reducing risk.
Sources: LJC Autospares
